I used to be an avid Hunter in Second Life. You know, the store owners would put together a gift, there would be a theme to the hunt, hunters would have a good time, stores would get traffic and potential customers – a good time was had by all. Unfortunately the fun seems to be coming to an end – unless you want to pay up.
I took some time away from hunting to pursue some other interests, but recently decided to hit a hunt or two again as a distraction and to maybe find some more nice little shops to spend my Linden in that were previously unknown to me. Imagine my dismay when I started looking for a new hunt and found that the traditional hunt seems to be fast dying.
Continue reading Remembering The Second Life Hunt
I was doing a hunt today – the Shaken, Not Stirred Hunt, for those who must know 🙂 – and was going along nicely until suddenly I bounced with a “banned from this region” notification. Hmmm… better check this out…Creations Kitchen. Funny, I don’t remember ever even being there, much less torking off the owner. Ok… who is the owner? I quickly check and come up with Sun Michalski. Interesting… the name doesn’t ring a bell. Why would I be banned? Time to pull up her profile. The first thing I see is a message proclaiming her undying love for her wife and bemoaning the fact that she’s apparently the target of multiple attempts to hit on her. A bit offputting for the primary thing in a shop owner’s profile, but no big deal. I used to get hit on a lot too even with my lovely Gila in my partner box, but I eventually stopped hanging about in the sims where this is a problem and have very little trouble now.
Still, this doesn’t explain my being banned. Wait…there in the partner box. Endra Graves. Suddenly it makes sense. The woman that had a bad experience with a blogger and now ejects and bans all persons with a blog listed in their profile, regardless of whether there’s anything in it about her or not. Not exactly what I’d call sterling customer service. An idle check of her profile while writing this reveals not much change in that since I last wrote about her. The first paragraph in her profile is honestly something I wouldn’t put in my profile if I was in business in SL.
” Owner of Artistry by ~ E ~
People that don’t read profile picks irritate me. Yes, some people fill theirs full of crap, but when dealing with a designer, many times important information is sitting RIGHT THERE and you IM them needlessly when you could just read profile picks.”
Kinda makes me walk away with the impression that she thinks her customers are an irritant…idiots that can’t read and bother her needlessly. Well, I’ll be more than happy to take my business elsewhere – there’s plenty of jewelry makers in Second Life. I’m not exactly sure what Creations Kitchen even sells, but I’m sure there’s alternate creators and stores for that as well. Some of them even like their customers and appreciate them. 😉
I do agree with both profiles on one point – people should read profiles. In this case it certainly gives you a feel of who you’re buying from and their opinions about you, the customer.
After two posteponements, I was eager to start the Bright and Tight Hunt – bright colors, tight fits.. what could be better? Unfortunately I had enough and abandoned the hunt after attempting to find store number 19 and failing. I admit I didn’t try that hard and only gave a cursory in world search, but in my defense it was the fourth or fifth hunt store I’d tried to find with search. Anyone that’s been in SL for a while knows that SL in-world search is hit and miss to put it kindly, and I finally decided I was having more frustration than fun on this hunt.
Sour Pickles is the organizer of this hunt and I’ve done hunts by them before with no real issues. This time however, the lack of a SLURL list killed it for me, and I’d hesitate to do another non-SLURL hunt. I enjoy hunting on the whole, but when I get stuck looking at one store for one object for more than 15-20 minutes the fun starts to pale a bit. Part of the fun for me is moving from store to store, seeing new and pretty things, not bogging down at one place for an overly long time. If I get stuck too long, I move on to the next store. Unfortunately if there’s no SLURL list, then I’m searching for the next store. Not particularly fun.
Having to search for stores is a Bad Thing. For the stores, the hunt, and the hunter. If store X hides its object too well and the hunter can’t find it, then they have no idea of the location of Store Y. Store Y gets the short end of the stick vistor wise, not to mention any stores after it. The hunt leaves a bad taste in the hunters mouth as well as Store X. Bad deal all around.
It’s a shame really as I would have liked to finish the hunt, but the price in frustration is just too high. SLURLs are simply a must!
Some business owners in Second Life welcome bloggers. Some even are thrilled and appreciative when they’re mentioned in a blog. Endra Graves of Artistry By ~E~ jewelry…is not. In fact her standing policy seems to ban bloggers from her store on sight. I found that out when doing a hunt there on Monday.
I have my blog listed in my profile in Second Life, as I actually want people to visit it. That’s apparently where Endra and I differ. She seems to have too many customers and is trying to drive some away. Of course this tends to be conjecture, because I really don’t know for sure why I was ejected and banned from her store. I received no IM, chat, warning, notecard or sky writing letting me know the reason. I had TPed in while doing the Peace On Earth Hunt and was looking at the hunt signs in the store when suddenly I found myself back home. Thinking I’d hit the wrong key, I tried to TP back and was informed I was banned from the region.
Continue reading Endra Graves: How NOT To Run A Business In Second Life
In Part 1 of this series I addressed hunt organization. Today we move on to store organization. Things a particular store does on a hunt can make it or break it for me. Let’s walk through it.
Landing: When I land at the store, where am I? Am I right in front of Joe’s Cool Prim Parts, or have I been dumped at a central landing point for the sim with Joe’s nowhere in sight? Simple concept here – make sure people know where the heck your store is. I rarely will search. I just move on. Secondly, is your store even there? If Joe’s has moved to a new location, there better be a sign at the old location or on the blog letting me know that!
The Hint: Ok, I’ve successfully landed and found your store. Hmm, what’s the hint given? Does it help me at all or is it so obscure that Sherlock Holmes himself couldn’t find it? Hint – “It’s near the water” is not a good hint for a sim wide store with 8 lakes and 6 waterfalls. “Look for the guy in green” is a good hint if you have a leprechaun statue in the store, but not if the gift is located by a picture of Batman.
Continue reading Hunting In Second Life: Part 2